Privacy Policy

1. Information We Collect and Use

Non-Personally Identifiable Information

We may collect certain data that does not personally identify you (“Non-Personally Identifiable Information”) when you visit or use the Websites/App. This may include:

• IP address
• Browser type and device information
• Referring/exit pages and URLs
• Usage data (e.g., pages visited, clicks, time on site)

We may use cookies, web beacons, or similar technologies to collect this information. Disabling cookies in your browser may affect the functionality of certain features on the Websites/App.

Personally Identifiable Information

We may collect information that can identify you (“Personally Identifiable Information”) when you provide it to us, such as:

• Name
• Email address
• Physical address
• Telephone number
• Payment information (e.g., credit card details)

We use this information to fulfill your requests, provide services, respond to inquiries, and send you information about products or services we believe may interest you. Emails from us will include an option to unsubscribe from future mailings.

We do not sell your Personally Identifiable Information. We may share it only under the following circumstances:

• Service Providers:: We may partner with or subcontract companies and individuals to facilitate our services; they have access only to the information needed to perform their tasks.
• Marketing Partnerships:: If you consent, we may share certain information with third parties for marketing or promotional purposes.
• Legal Requirements:: We may disclose information if required by law, legal process, or to protect our rights, property, or safety.
• Business Transfers:: We may transfer information in the event of a merger, acquisition, or asset sale.

2. Location Data

How We Collect and Use Location Data

We may collect location information that you provide while using our app. This information, such as the country or city, is used solely to deliver a more relevant and personalized experience.

Please note, we do not automatically access your device's current location. The location data is only collected based on the information you voluntarily provide.

Sharing and Control of Location Data

We do not share your location information with third parties except in the following circumstances:

• When required by law or legal process
• When necessary to provide our services, in which case third parties are contractually obligated to protect your data.

You have full control over the location data you provide and may update or revoke this information at any time.

3. Under 18

Parent Consent

Only a parent or legal guardian of a child under 18 can create an account on Monroo. By creating an account for a minor, the parent or guardian consents to the collection and use of the child's information on our platform.

Accessing and Correcting a Child's Information

Parents can review or delete their child's personal information by logging into their account or contacting us at privacy@monroo.co

4. Access to and Deletion of Your Information

You may contact us at privacy@monroo.co to:

• Access the personal data we hold about you
• Update or correct any inaccurate personal data
• Request deletion of your personal data

We will respond to your request within a reasonable time and take appropriate action in accordance with applicable laws.

5. Data Retention

We retain your personal and location data only for as long as it is necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with our legal obligations
• Enforce our agreements
• Maintain the security and performance of our services

Once your data is no longer needed for these purposes, we securely delete or anonymize it.

6. Data Security

We implement commercially reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Links to Other Websites

Our Websites/App may contain links to third-party websites or services that we do not control. This Privacy Policy applies solely to information collected by Monroo. We encourage you to review the privacy policies of any third-party site you visit.

8. Changes to This Privacy Policy

This Privacy Policy is effective as of February 10, 2025. We reserve the right to modify it at any time. If we make significant changes, we will notify you by updating the policy on our Websites/App or via email. Your continued use of our Websites/App after any changes indicates your acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@monroo.co