Terms of Service

Introduction

BY ACCESSING OR USING THE WEBSITE WWW.MONROO.CO OR THE MONROO MOBILE APP (TOGETHER WITH ALL INFORMATION, MATERIALS, APPLICATIONS, SOFTWARE, AND OTHER CONTENT (AS DEFINED BELOW) THEREIN, THE "WEBSITES/APP"), INCLUDING ANY PAID SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE ("TERMS OF SERVICE") AND THE MONROO PRIVACY NOTICE, AVAILABLE AT MONROO.CO/PRIVACY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, YOU MUST CEASE USING THE WEBSITE. YOU MAY ALSO PRINT AND KEEP A COPY OF THESE TERMS OF SERVICE.

Introduction and Acceptance of Terms

These Terms of Service constitute a binding agreement between you and Monroo (together with its owners, parents, subsidiaries, affiliates, directors, officers, managers, members, agents, and employees, "Monroo") governing your access and use of the Websites/App as a user ("User"). The terms "use" and "using" mean "access or use" and "accessing or using," respectively.

Any claim or dispute between you and Monroo arising from the use of the Websites/App shall be finally resolved by the courts having binding and exclusive jurisdiction in accordance with Clause 12 of these Terms and Conditions.

By using the Websites/App, you affirm that you are either over 18 years of age, an emancipated minor, or have legal parental or guardian consent, and are fully capable of agreeing to and complying with these Terms of Service. This includes making affirmations, representations, and warranties set forth herein and adhering to all obligations. You confirm that you are not prohibited from accessing the Websites/App under the laws of the United Arab Emirates or any applicable jurisdiction. Should a minor use the Websites/App, their parent or guardian assumes full responsibility for the minor's actions.

Monroo reserves the right to change these Terms of Service at its sole discretion and at any time without personal notice to you. If Monroo makes a material change to these Terms of Service, Monroo will update this page, post a notice on the Websites/App homepages for a reasonable period of time, and indicate the effective date of the changes at the top of both pages. Monroo will also notify registered Users by sending an e-mail to the address on file. It is your responsibility to review these Terms of Service for any changes. Your access or use of the Websites/App after Monroo has notified you of a change constitutes your acceptance of and agreement to be bound by all changes. If you do not agree to be bound by the changes, you must immediately stop using the Websites/App. Any amendments to these Terms of Service shall apply prospectively from the date on which they are made, and any amended dispute resolution procedures do not apply to any dispute of which the parties had actual notice on the date of the amendment.

For User Provided Content, Monroo is merely hosting and providing access. The decision to submit User Provided Content to the Websites/App is your responsibility, and you should only submit content that belongs to you or that will not violate the rights of others.

Content License

By uploading, transmitting, creating, or posting any User Provided Content to or through the Websites/App, you grant Monroo (and its sublicensees, distributors, affiliates, partners, designees, and assignees) a non-exclusive, transferable, perpetual, irrevocable, worldwide, sublicensable (through multiple tiers), royalty-free right and license to use, reproduce, distribute (through multiple tiers), modify, adapt, translate, create derivative works of, publicly display, publicly perform, transmit, stream, broadcast, and otherwise exploit such content (in whole or in part), including your name, likeness, voice, and biographical information, for any purpose and in any media formats and channels now known or hereafter devised (including, without limitation, on third-party websites and services). Monroo will have no obligation to pay royalties or any other compensation to you for your User Provided Content. You acknowledge and agree that Monroo may, at its option, provide attribution for User Provided Content, and you waive any moral rights you may have in User Provided Content. You further acknowledge and agree that Monroo shall not have any obligation to host, display, or distribute any User Provided Content.

Prohibited Content/Activities

You agree that all use of and benefits from the Websites/App shall be deemed to be received or enjoyed within the United Arab Emirates and outside the United Arab Emirates. Monroo controls and operates the Websites/App. If you use the Websites/App from a location outside the United Arab Emirates, you are responsible for compliance with the United Arab Emirates laws or any and all applicable laws, including but not limited to laws related to anti-discrimination, anti-bribery and anti-corruption, human trafficking and data privacy laws. Registration as a User or subscriber to the Websites/App results in your information being stored and processed in the United Arab Emirates, and you specifically consent to Monroo's storing and processing the personal data you submit in accordance to Monroo's Privacy Policy

The Websites/App contains content including but not limited to text, graphics, photographs, images, news reports, articles, editorials, audio and video recordings, data, listings, and directory information (collectively, "Content") accessible by Users. The Websites/App may also offer forums, bulletin boards, wikis, chat rooms, blogs, or other interactive areas for Users to communicate with each other. Creating a user account may be required for the use of certain portions of the Websites/App. Certain content and services of the Websites/App may only be accessed through purchase or paid subscription. We refer to the paid services available on or through the Websites/App collectively as the "Paid Services". Content available only through purchase or paid subscription is referred to as the "Paid Services Content". Content may include facts, views, opinions, and recommendations of individuals and organizations not affiliated with Monroo. Monroo does not guarantee the accuracy, completeness, or timeliness of, or otherwise endorse, these facts, views, opinions, or recommendations.

Proprietary Rights

Monroo owns, operates, licenses, controls, and provides access to the Websites/App. You acknowledge and agree that Monroo and its licensors retain all right, title, and interest in and to all past, present, and future Content (excluding User Provided Content as defined below), applications, software, content, and materials provided on or through the Websites/App (including, without limitation, audiovisual works, text, images, photographs, videos, graphics, page headers, editorial and contextual information, the selection and arrangement of elements displayed on or through the Websites/App, the compilation of all Content and materials on the Websites/App, and the business process, procedures, methods, and techniques used in the Websites/App) and all associated patent rights, copyright rights, trademark rights, trade secret rights, and other intellectual property and proprietary rights recognized anywhere in the world.

The trade name "Monroo" and the Monroo logo are registered trademarks of Monroo, and all other proprietary trademarks, service marks, trade names, trade dress, slogans, logos, and other indicia of origin that appear on or in connection with the Websites/App are the property of Monroo unless otherwise noted and are protected by applicable copyright, trademark, intellectual property, and other laws. Monroo's intellectual property, including its trademarks and trade dress, may not be used in any manner likely to cause confusion among users or in any manner that disparages Monroo. All rights are expressly reserved.

All third-party trademarks, logos, photographs, images, audio, and audiovisual content, programming, and other intellectual property contained on or within the Websites/App are the property of the respective third parties, including the respective content owners, and may be protected by applicable copyright, trademark, or other intellectual property laws and treaties. Each such third party expressly reserves all rights to such intellectual property. Use of third-party software or services is subject to the terms and conditions of the applicable third-party license agreements, and you agree to hold such third parties responsible and not Monroo to enforce any of your rights in relation thereto. Except as expressly set forth in these Terms of Service or otherwise expressly granted to you in writing by Monroo, no rights (either by implication, estoppel, or otherwise) in or to the Websites/App or its Content are granted to you.

User Provided Content

Portions of the Websites/App may allow you and other Users to upload or transmit data, information, text, images, software, audio, photographs, graphics, video, messages, tags, or other materials to or through the Websites/App ("User Provided Content"). For example, the Websites/App may offer forums, bulletin boards, wikis, chat rooms, blogs, or other interactive areas. For User Provided Content, Monroo is merely hosting and providing access.

The decision to submit User Provided Content to the Websites/App is your responsibility, and you should only submit content that belongs to you or that will not violate the rights of others. Be aware that content belongs to the creator of that content, and you should not reproduce or submit anything without the permission of the owner. By submitting User Provided Content, you represent, acknowledge, and warrant that (a) you have the right to do so or have obtained any necessary third-party consents and licenses (e.g., under privacy or intellectual property laws), (b) the User Provided Content does not infringe the copyrights, trademarks, moral rights, rights of privacy or publicity, or intellectual property rights of any person or entity, and (c) no other party has any right, title, claim, or interest in the User Provided Content that would be infringed upon as a result of uploading the User Provided Content. If you submit User Provided Content to the Websites/App on behalf of a group, organization, or business entity, you represent that you have the right to do so and have obtained the approval/consents from such group, organization, or business. Upon the request of Monroo, you agree to furnish Monroo with any documentation, substantiation, and releases necessary and reasonably required to verify and substantiate your compliance with this provision. You agree not to accept payment for User Provided Content from any third party, including, without limitation, accepting payment for the inclusion of a logo, brand advertising, or other commercial content in User Provided Content.

Monroo does not vouch for the validity, accuracy, or credibility of any User Provided Content on the Websites/App and does not take any responsibility or assume any liability for any actions Users may take as a result of viewing, reading, or listening to User Provided Content on the Websites/App. Through your use of the Websites/App, you may be exposed to content that you may find offensive, objectionable, harmful, inaccurate, or deceptive. There may also be risks of dealing with underage persons, people acting under false pretenses, international trade issues, and foreign nationals. By using the Websites/App, you assume all associated risks.

Monroo reserves the right, but has no obligation, to monitor the Websites/App, User Provided Content, or any portions thereof, and to restrict or remove User Provided Content that Monroo, in its sole discretion, considers inappropriate or disruptive, or in violation of these Terms of Service, applicable law, or for any other reason.

Prohibited Content/Activities

  • Is unlawful, abusive, defamatory, misleading, or fraudulent
  • Infringes or violates the rights of any third party
  • Constitutes unauthorized or unsolicited advertising
  • Impersonates any person or entity
  • Disrupts the normal flow of dialogue or negatively affects other users
  • Attempts to gain unauthorized access to any portion of the Websites/App
  • uses any data mining, robots, or similar data gathering or extraction methods in connection with the Websites/App;

Paid Services and Payment

Certain content and services on the Websites/App may be available only through purchase or paid subscription. Paid Services are subject to these Terms of Service and any additional terms and conditions that may apply.

You must provide accurate and complete billing information. Payments must be made via the methods specified by Monroo. All fees and charges are non-refundable, except as expressly stated in these Terms of Service. Monroo may change the fees and charges for Paid Services at any time, with reasonable notice to you. If you fail to pay any charges when due, Monroo may suspend or terminate your access to Paid Services

Commission Fees

  • For each event, Monroo shall retain a commission of 10% of the total amount paid by the scout, plus applicable VAT.
  • For each event, Monroo shall retain a commission of 5% of the total amount paid by the talent, plus applicable VAT.

Cancellation Policy

  • The scout may cancel the event free of charge if the cancellation occurs more than 72 hours before the event start time.
  • If the scout cancels the event within 72 hours of the event start time, a cancellation fee of 30% of the total event amount will be deducted. Monroo will take its 10% commission from the remaining amount, and the rest will be paid to the talent.

Copyright Infringement

Monroo respects the intellectual property of others and requires that our Users do the same. If you believe that your work has been copied in a way that constitutes copyright infringement or is aware of any infringing content on the Websites/App, please contact Monroo's designated copyright agent immediately. Monroo will investigate and take appropriate action where necessary.

Liability

By signing up to the Services, you agree that Monroo is simply acting as an intermediate. Monroo shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with these Terms of Service.

By signing up to the Services, you agree that Monroo is simply acting as an intermediate. As such, Monroo shall not be liable to you or any other third parties employed by you the actions, omissions or breaches of the users of its Website/App in any way shape or form. Monroe does not warrant or guarantee such third party users' obligations. To the maximum extent permitted by applicable law, Monroo shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with these Terms of Service, the Websites/App, or your use of the Websites/App, whether based on contract, tort, negligence, strict liability, or otherwise, even if Monroo has been advised of the possibility of such damages. Notwithstanding anything to the contrary, the total aggregate liability that Monroo shall be liable to You shall in no way exceed the maximum amount paid by You on a single transaction.

Termination

Monroo may terminate your access to the Websites/App, in whole or in part, at any time, without notice, for any reason, including but not limited to violation of these Terms of Service. Upon termination, your right to use the Websites/App will immediately cease, and Monroo may delete your User Provided Content.

Indemnification

You agree to indemnify, defend, and hold harmless Monroo, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of the Websites/App, any User Provided Content, or any violation of these Terms of Service.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. You agree that any dispute shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

Miscellaneous

These Terms of Service constitute the entire agreement between you and Monroo regarding your use of the Websites/App. If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Monroo's failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions about these Terms of Service, please contact Monroo at support@monroo.co

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